Refund And Cancellation Policy

Refund and Cancellation Policy

1. Overview

At DIGITAL EVOLVES LLC, we are committed to ensuring customer satisfaction with our Digital-Planner services. This Refund and Cancellation Policy outlines the terms under which cancellations and refunds are processed.

2. Subscription Plans

Digital-Planner offers both monthly and annual subscription plans, which renew automatically unless canceled prior to the renewal date.

3. Cancellation Policy

• Monthly Subscriptions: You may cancel your subscription at any time. Access to Digital-Planner will remain available until the end of the current billing cycle, and no further charges will be incurred after cancellation.

• Annual Subscriptions: You may cancel your subscription at any time. Access to Digital-Planner will remain available until the end of the current billing cycle, and no further charges will be incurred after cancellation.

4. Refund Policy

• Refund Eligibility: Refunds are considered under the following circumstances:

  • Technical issues that prevent the use of the service, reported within 14 days of the transaction.

  • Accidental duplicate purchases.

  • Other situations as required by applicable consumer protection laws.

  Please note that the right to cancel does not apply to digital content that has been fully delivered and used.

• Request Process: To request a refund, please contact our support team at contact@digital-planner.pro with your account details and a description of the issue.

• Processing Time: Once approved, refunds will be processed without undue delay and not later than 14 days after we are informed about your decision to cancel. Refunds will be credited back to the original payment method.

5. Special Promotions

Terms for refunds and cancellations related to special promotions or discounted offers may differ from standard terms and will be specified in the promotion details.

6. Changes to Policy

DIGITAL EVOLVES LLC reserves the right to modify this Refund and Cancellation Policy at any time. Changes will be communicated through our website or direct communication.

7. Contact Information

For any questions or concerns regarding this policy, please contact our support team at:

• Email: contact@digital-planner.pro

• Phone: +1-564-544-8901